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Troubleshooting methods for QuickBooks error 15225

Writer's picture: Zoe mariaZoe maria


QuickBooks is an efficient bookkeeping software acknowledged by millions of users around the world. The software can help users take control of their business accounting and execute it without any data discrepancies. The software can also be used to manage the payroll of the employees working in the organization. Unfortunately, users sometimes face many issues while updating the payroll service on their computer, such as QuickBooks error 15225. On the off chance that you are also troubled by this error in your QuickBooks, give this blog a read till the end to find out the reasons behind it and the methods that can be used to fix it.


Prevent these payroll issues from affecting your business, get in touch with a QB professional at +1-855-948-3646.


About the issue


This common payroll error develops while downloading or installing payroll updates in the software. An unstable internet connection during the update process is one significant condition that encourages this error to develop. QuickBooks needs to be continuously connected to the internet during the update. If the connection is experiencing lapses in between, then the payroll update process will stop, and you’ll receive an error message on your screen, after which it is possible for the software to crash or freeze for some time.

Reasons


The potential causes of this payroll update error in QuickBooks are given below-

  • The TLS settings are not allowing QuickBooks to establish a connection with the internet.

  • QuickBooks is getting blocked by security software running on your computer.

  • QuickBooks has developed some internal issues due to a defective installation of your PC earlier.

Solutions

The methods that can be used to eliminate this issue from QuickBooks are given below-

Solution 1- Configure the TLS settings on your Windows

TLS stands for Transport Layer Security; it is a protocol that ensures the safety of your PC while it is connected to the internet. All the data uploaded on the internet is encrypted to protect it from threats, and the TLS protocol even protects the PC from threats that can enter the system through the internet. Follow the steps given below to configure the TLS settings-

  1. Open the Run window by pressing Windows + R on your keyboard.

  2. Type inetcpl.cpl as a command to open Internet Properties.

  3. Go to the Advanced tab and click Settings.

  4. Scroll down in the list to find TLS settings.

  5. Enable TLS 1.2 by marking the checkbox alongside it.

  6. Click on Apply, then Ok.

  7. Try to update again in QuickBooks.

If there are still issues present, try the next method.

Solution 2- Utilize the QuickBooks Tool hub.

Repairing minor issues in the software can be done using QuickBooks Tool tub. Ensure you keep the latest version of QuickBooks Tool hub on your computer and refer to the steps given below-


  1. Open QuickBooks Tool hub.

  2. Click on Program Problems and tap Quick fix my program.

  3. Wait for the process to finish & reopen QuickBooks.

The payroll update issues will be fixed after using these methods.

Conclusion

We are not at the finishing of this blog that gives a detailed explanation of QuickBooks error 15225. You are now familiar with the reasons for the occurrence of this error and the counter methods to use. We hope the blog was helpful and QuickBooks is working trouble-free again.

For any assistance in troubleshooting, call our team of QB experts at +1-855-948-3646. Recommended to read:- What are Approaches to fix error message code 2501 QuickBooks? Referal Url - https://wakelet.com/wake/34A0QNfalctaAXcG45x5o


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