QuickBooks is a dependable bookkeeping software that helps users to maintain their financial records for tax submission and monitor the daily monetary transactions of their business. The software can sometimes provide undesirable output due to internal issues that can randomly occur. QuickBooks error 213 can strike the software during the payroll update or executing a task online. You won’t be able to proceed with the ongoing task until this error is fixed. Go through this blog till the end to learn about the conditions that provoke this error and the adequate ways to counter it.
You can also rectify this issue by taking troubleshooting assistance from a QB support team available at +1 855-948-3646.
Reasons
Here are some of the conditions that can trigger this error in QuickBooks-
• The QBWin.log has a duplicate entry in the item list, which cause this error.
• QuickBooks program files are missing or damaged, due to which the software fails to run the verify-rebuild utility.
• There’s a data discrepancy between the company file and the transaction log file. Read More - Triggers for QuickBooks Payroll Error 12152
Solutions
You can rectify the issue with the help of the methods mentioned below-
Solution 1- Check for a duplicate file name in the item list
This error primarily develops when the software fails to process the QBWin.log file due to a duplicate entry. When the software tries to update data in the QBWin.log file but a file with an identical name already exists in the data, QuickBooks will instantly develop an error, and you’ll receive error codes on your screen. You won’t be able to run the verify-data utility, as the software will crash whenever you try to do so. You must apply the steps below to find out the duplicate entry and remove it from your data-
1. Open your QuickBooks after rebooting your PC.
2. Go to the lists menu and select the Item List in the options.
3. Navigate to the Items tab and tap Show inactive items after a single click on the down arrow.
4. Search for files with a similar name to the file you are using or trying to save, and proceed by removing some characters in the file name to make it unique.
5. Try running the verify-rebuild utility once the file name has been changed.
Check out the next method if the software crashes again due to this error.
Solution 2- Search for the duplicate file name manually
Go to C:\Users\YOUR USER NAME\AppData\Local\Intuit\QuickBooks\log\XX\QBWin.log. Follow the steps below to repair the issues caused by the QBWin.log file-
1. Open the QBWin.log file.
1. Scroll down to the bottom of the file by pressing Ctrl + END on your keyboard.
2. Press Ctrl + F to go to the search panel.
3. Type Duplicate in the search bar.
4. Enter the name, account, and details described in the error message to find the faulty file.
Once you find the file, do as per the steps below to rename the file-
1. Open the list that contains the duplicate file.
2. Double-click on the file name and change one alphabet or character to make it unique.
3. Save the file after giving it a unique name.
4. Rerun QuickBooks on your PC.
The error will be resolved after you apply the procedure given above.
Conclusion
You are now at the end of this blog describing QuickBooks error 213. The causes of this error are also discussed, accompanying the techniques to get rid of it. We hope the methods are easy for you and that the error is now resolved from your PC.
If you have any remaining queries about this error, speak to a QB expert at +1 855-948-3646.